F.A.Q

Simply complete our online inquiry form with your basic info and desired treatment. Our medical advisors will guide you through next steps.

Yes. We provide an invitation letter and referral documents to support your medical-visa application or fast-track entry.

We partner with several hotels at different price points within a short drive of the clinic. We’ll send you a list and can handle your reservation.

We offer complimentary airport pick-up and drop-off in our VIP shuttle.

Yes, our interpreters cover English, French, Italian, Russian, Arabic, German and more. You can request language support at any stage.

Please bring any recent medical reports for chronic conditions (for example, diabetes or hypertension), along with your passport bio page, our invitation letter for visa support, and proof of travel insurance. There’s no need to arrange imaging or lab tests in advance and we’ll take care of all necessary blood work and assessments once you arrive.

We recommend arriving at least one full day before surgery to attend your in-person pre-op consultation and rest.

Absolutely. We’ll coordinate your schedule—hair, dental, aesthetic—to minimize your stay while ensuring safe surgical spacing.

Our surgeon will review your medical history, examine you, take photos or scans, and finalize your personalized treatment plan.

Depending on your treatment, expect 6–8 hours sessions for hair and aesthetic procedures, and 2–4 hours per appointment for most dental surgeries.

Minor treatments use local anesthesia; for longer or more invasive procedures we offer IV sedation or general anesthesia for complete comfort.

We use FDA-approved materials, state-of-the-art equipment, and a sterile, internationally accredited operating environment.

Yes. For dental and aesthetic procedures we use Digital Smile Design or 3D imaging so you approve the plan in advance.

We understand travel can be unpredictable. As long as you give us at least two weeks’ notice, we’ll gladly adjust your appointment.

We schedule short breaks, offer refreshments, and continuously monitor your vital signs. Your comfort is our priority.

Yes, your companion can wait in our lounge, enjoy complimentary Wi-Fi and refreshments, and join you during post-op instructions.

Most hair transplant patients stay with us for about 2–3 nights to ensure proper initial care and monitoring. For plastic surgery procedures, we recommend planning a week-long stay so that our team can manage your recovery closely and address any concerns as swelling subsides. Dental implant recipients typically remain for 2–3 nights to complete the early healing phase, while those undergoing smile design treatments are encouraged to stay for around one week to allow for adjustments and optimal settling of veneers or crowns.

You’ll get a discharge packet with medications, care instructions, emergency contact numbers, and a remote-care schedule.

We conduct telemedicine check-ins at 1 week, 1 month, and as needed thereafter. You can send photos or join video calls.

Our 24/7 patient hotline and dedicated WhatsApp line connect you directly to your care coordinator and nursing team.

Guidelines vary by treatment, your care coordinator will provide a simple, day-by-day list (e.g., soft diet, no heavy lifting, sun protection).

Yes. If you need lymphatic massage, physiotherapy, or aesthetic touch-ups, we’ll schedule appointments with our in-house specialists.

At your first online-follow-up, we’ll plan an in-person or video-call review at 6–12 months to assess your results and discuss any touch-ups.

We provide a written warranty on implants and graft survival details vary by procedure. We stand by our work and offer touch-up sessions if needed.